
For Ex-servicemen, widows, and defence families, the monthly pension is not just income. It is the main source of financial support after retirement or loss of service. Many pensioners need to change their bank account because of shifting to a new city, better banking facilities, joint account requirement, or ease for family members.
Changing your defence pension bank account is safe and allowed, but it must be done correctly. If mistakes are made, pension may get delayed or stopped temporarily. This guide explains the correct and official method in very simple language.
Step 1: First Check How Your Pension Is Being Paid
Before starting, you must know which system is paying your pension.
1. SPARSH Pension System
Most defence personnel who retired after September 2021 are covered under SPARSH (System for Pension Administration – Raksha). In this system:
- Pension is handled directly by defence accounts authorities
- Bank details are updated online
- You usually receive SMS alerts
2. Old Bank Pension System
Some pensioners who retired earlier are still getting pension through banks under the old system. In this case:
- The bank’s pension processing centre handles your pension
- Changes take more time
👉 Why this matters: The steps to change your bank account depend on which system you are in.
Step 2: Open a New Bank Account
If you are shifting your pension to a new bank, first open a savings or pension account in the new bank.
Important points:
- Public sector banks are safest for defence pensions
- You can open a joint account with spouse (Either or Survivor)
- Keep your Aadhaar, PPO, and discharge documents ready
After opening the account, collect:
- Account number
- IFSC code
- Cancelled cheque or first page of passbook
Step 3: Keep All Required Documents Ready
Prepare these documents carefully:
- Copy of Pension Payment Order (PPO)
- Aadhaar card
- Cancelled cheque or passbook page of the new bank
- A simple request letter asking for transfer of pension to the new bank
Correct documents help avoid rejection or delay.
Step 4: Submit the Request to Change Bank Account
If You Are on SPARSH System
- Login to your SPARSH account
- Go to the option for changing bank details
- Enter new account number and IFSC code
- Upload cancelled cheque or passbook
- Submit the request
After submission, you will get a service request number. Keep it safely for tracking.
👉Having SPARSH issues? Find quick fixes here: Common SPARSH problems and easy solutions
If You Are on Old Bank System
- Submit your request letter and documents to your current bank branch
- The bank will forward the request to its pension office
- Pension details will be transferred to the new bank
This process takes more time than SPARSH.
Step 5: Follow Up With Bank or Portal
- If using SPARSH, check request status online
- If using the old system, follow up with both old and new banks
- Do not assume the work is done without confirmation
Step 6: Check First Pension Credit in New Account
After approval:
- SPARSH cases usually take 7 to 15 days
- Old bank system may take 30 to 45 days
Pension is generally credited at the end of the month.
👉 Very Important: Do NOT close the old bank account until pension is successfully credited into the new account.
Step 7: Update Life Certificate and Nominee Details
After bank change:
- Submit your Life Certificate again (digital or bank method)
- Ensure your nominee details are updated in the new bank
This ensures smooth pension payment in future and avoids problems for family members.
👉How to download PPO and corrigendum PPO from SPARSH
Important Tips to Avoid Problems
✔ Start the bank change process 2–3 months in advance
✔ Ensure Aadhaar is linked to pension and bank account
✔ Keep copies of all documents and request numbers
✔ Do not rush to close the old account
✔ Always verify pension amount after transfer
Why Correct Pension Transfer Is Important
A small mistake can stop or delay pension, which can affect:
- Monthly household expenses
- Medical treatment
- Loan payments
- Family support
Correct procedure ensures continuous pension without stress.
Conclusion
Transferring your defence pension to a new bank account is fully allowed and safe when done properly. Whether you are under the SPARSH system or the old bank system, following the correct steps will protect your pension and your peace of mind.
Your service to the nation deserves respect and financial security. Take time, follow the steps carefully, and ensure your pension continues smoothly without interruption.

Q 1: Can I change my defence pension bank account?
Yes. Defence pensioners can change bank account/branch details using SPARSH (if migrated) or through bank procedure (old system).
Q 2: How do I know if I am under SPARSH?
If you receive pension-related SMS/email from SPARSH or can login at SPARSH portal, you are under SPARSH.
Q 3: What documents are required?
Generally:
PPO copy (optional but useful)
Aadhaar (for KYC)
Cancelled cheque OR passbook first page of new account
Q 4: Can I shift pension to the same bank but different branch?
Yes. Update IFSC details for correct record even if account stays same.
Q 5: Will pension stop during bank change?
Usually no, but if request gets rejected/pending, it can cause delay. Follow steps carefully.
Q 6: Should I close the old account immediately?
No. Keep old account active until at least 2 successful pension credits in the new account.
Q 7: What is the most common reason for rejection?
unreadable scan
wrong IFSC
name mismatch (SPARSH vs bank)
incorrect document uploaded
Q 8: Can I shift pension to cooperative/small banks?
Only if SPARSH accepts IFSC and auto-fetches bank branch details.
Q 9: What if request is not editable / bank details option is blocked?
Check if any other service request is pending. Close/resolve it first.
Q 10: Do I need to submit life certificate again?
Recommended—especially after changing bank/branch to avoid future verification issues.
