AFD CSD : COMPLETE GUIDE TO REGISTRATION, LOGIN, ELIGIBILITY & BUYING AFD ITEMS

CSD AFD is a facility under the Canteen Stores Department (CSD), a Government of India organisation functioning under the Ministry of Defence. CSD was established to provide subsidized goods to serving Armed Forces personnel, Ex-Servicemen (ESM), widows, and eligible dependents through a vast nationwide network of Unit Run Canteens (URCs) across India.

While daily-use items such as groceries and household essentials are easily available at URCs, high-value products like cars, two-wheelers, air conditioners, refrigerators, washing machines, and other white goods are sold under a special category called AFD CSD (Against Firm Demand).

To make this system transparent, faster, and paperless, CSD introduced the CSD AFD online portal, which allows eligible users to register, apply for AFD items, generate sanction letters, and track applications from home.

This article explains what Against Firm Demand is, who is eligible, how to register, how to log in, and how to purchase AFD items, in simple and practical language for defence personnel and Ex-Servicemen.

What Is AFD CSD?

AFD (Against Firm Demand) refers to items that are not sold directly over the counter at CSD canteens and require prior approval from CSD authorities. These are usually high-value items where entitlement, frequency, and category restrictions apply.

Once approval is granted, the customer receives a sanction letter, which contains:

• Name of the item
• Approved price
• Authorised dealer details
• Validity period

The customer must then approach the authorised dealer, pay the required amount, and take delivery of the item within the validity period.

Official CSD AFD Portal

👉 https://afd.csdindia.gov.in

This is the only official website for Against Firm Demand registration and CSD AFD login. Users are strongly advised not to rely on agents or unofficial websites.

Who Is Eligible for AFD CSD?

Against Firm Demand CSD facility is available to the following categories, subject to entitlement rules:

• Serving Armed Forces personnel
• Ex-Servicemen (ESM)
• Widows of defence personnel
• Eligible dependents
• Defence civilians (as notified by CSD)

👉 A minimum qualifying service requirement applies. In general, if the length of service is less than five years, AFD entitlement is not granted.

AFD CSD Registration: Step-by-Step Process

Step 1: Open the CSD AFD Website

Visit 👉 https://afd.csdindia.gov.in

Step 2: Click on “SHOP NOW”

This will redirect you to the CSD AFD registration and login page.

Step 3: Click on “Not a member yet? Register Now”

Before starting registration, keep the following documents and details ready:

• Smart Grocery / Canteen Card
• PAN Card
• Mobile number (for OTP verification)
• PPO (for Ex-Servicemen)

Step 4: Fill the Registration Form Carefully

All details must be entered exactly as printed on the canteen card. Key details include:

• Name (as per grocery card)
• Card ID (GA / GB / GC / GE / GM series)
• 16-digit Chip Number (on card or grocery bill)
• Employment Status (Serving / Retired)
• Organisation
• Date of Birth
• Date of Enrolment / Commissioning
• Date of Retirement
• Entitlement Category and Pay Level
• PPO / Discharge Number (for ESM)
• PAN Number
• Username (unique, no special characters)
• Email ID and Mobile Number
• Upload required documents

OTP verification on the registered mobile number is must.

Important Points to Note

• Duplicate PAN, card number, or username is not permitted
• Any mismatch in details may delay or reject registration
• Accuracy is critical to avoid approval issues

Once the form is submitted, it is sent for verification by CSD authorities.

⏳ Registration approval time: Usually 3 to 5 working days

For more details on AFD CSD after registration and log in click here.

CSD AFD Registration Support (Verified)

For registration-related issues only, users may contact:

• ☎️ Helpline: 0120-4699923
• 📱 SMART CHIP Pvt Ltd WhatsApp: 9582250281

These contacts are meant only for registration problems. Other queries should be raised through the official portal.

CSD AFD Login Process

After registration approval:

1. Visit 👉 https://afd.csdindia.gov.in
2. Log in using your username and password
3. Enter OTP sent to your registered mobile number
4. Access eligible AFD items
5. Apply online and download the sanction letter

Your login credentials remain inactive until approval is granted.

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How to Reset CSD AFD Login Password

If you forget your password:

1. Click on “Lost your password?” on the login page
2. Enter your registered email ID
3. Open the password reset link received in email
4. Create and confirm a new password
5. Log in again using updated credentials

Buying an AFD Item After Login

Once logged in, eligible users can:

• Browse available AFD items
• Check entitlement limits
• Select authorised dealers
• Apply for sanction letters
• Download sanction letters
• Complete purchase and take delivery

Sanction letters are time-bound, so purchases must be completed within the validity period.

Why AFD CSD Is Important for Ex-Servicemen

• Significant savings on cars and white goods
• Fully online and transparent process
• No middlemen involvement
• Secure government-controlled platform
• Easy access from home, especially for senior veterans

Click here for the Registration & Login Manual for CSD AFD

Common Issues Faced by Users

• Incorrect card or chip number
• OTP not received
• PAN already registered
• Delay due to document mismatch

Most issues can be avoided by entering details exactly as per official records.

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Conclusion

The AFD CSD portal has completely transformed the process of purchasing high-value CSD items. With online registration, digital sanction letters, and real-time tracking, defence personnel and Ex-Servicemen can now avail their CSD entitlements in a transparent, secure, and efficient manner.

If you are eligible, registering on the CSD AFD portal ensures you make full use of your hard-earned defence benefits without unnecessary delays or complications.

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