PCDA & Veteran Offices Contacts
PCDA • DIAV • DAV • NAVPEN • ESM Corner
Select a Pension Office
Use the dropdown above to view addresses, helplines, and contact details.
What is the PCDA & Veteran Offices Directory
Defence pension and veteran welfare work is handled by different service-specific authorities, and this directory brings all of them together in one place.
PCDA (Pensions), based in Prayagraj, is the central authority for Army pension grant, payment, and audit, feeding data into SPARSH. NAVPEN (Mumbai) handles Naval pension matters, and DAV (Directorate of Air Veterans) supports Air Force veterans.
DIAV (Directorate of Indian Army Veterans) supports Army veterans through a network of Director Veterans (at Command HQs) and Colonel Veterans (at Area and Sub Area HQs) — local points of contact positioned closer to veterans, in addition to the central DIAV office.
Use the dropdowns to select your office and station to find the exact contact details, address, and helpline for your query.
How to Use This Tool?
- Select the Office relevant to your service branch — SPARSH/PCDA, DIAV-Army Veterans, DAV/AFRO-Air Veterans, NAVPEN/DESA-Naval Veterans, or Director/Colonel Veterans (All Stations).
- Select the Station to get the most relevant local contact for your area.
- View the address, contact number, and email listed for that office.
- For SPARSH-specific issues, use the SPARSH grievance portal link where provided, in addition to the office contact.
- Keep your PPO number and service details ready before contacting, as most queries require this for reference.
Frequently Asked Questions
What is the PCDA & Veteran Offices Directory?
It’s a single directory covering PCDA, DIAV, DAV, NAVPEN, and local Director/Colonel Veterans contacts, so Army, Navy, and Air Force veterans and pensioners can find the right office and station-wise contact without searching multiple sources.
What is PCDA (Pensions) and who does it serve?
PCDA (P), based in Prayagraj, is the central authority responsible for the grant, payment, and audit of pension awards for Army personnel, defence civilians, and their families, and remains central to SPARSH-based pension processing.
What is NAVPEN?
NAVPEN is the Naval pension office in Mumbai that handles pension matters — including PPO issues, ePPO downloads, and grievances — for Naval officers and sailors specifically.
What is the difference between DAV and DIAV?
DAV (Directorate of Air Veterans) supports Air Force veterans, while DIAV (Directorate of Indian Army Veterans) supports Army veterans — both handle welfare and pension-related coordination for their respective service branches.
What is SPARSH and how does it relate to these pension offices?
SPARSH (System for Pension Administration Raksha) is the online portal through which defence pensioners access and manage their pension account. Pension offices like PCDA, NAVPEN, and DAV feed data into SPARSH and can be contacted for related grievances.
How do I raise a pension grievance on SPARSH?
You can log in to the official SPARSH website, go to Service, and select “Raise Grievance” under the Grievance section — or contact the relevant pension office directly for assistance.
Who are Director Veterans and Colonel Veterans?
These are local DIAV representatives positioned closer to veterans — 5 Director Veterans, one at each Command HQ (excluding Northern Command and ARTRAC), and 30 Colonel Veterans, one at every Area and Sub Area HQ, providing a more accessible point of contact than the central DIAV office.
Why do I need to select a Station as well as an Office?
Many of these offices, especially Director/Colonel Veterans, have station-specific contacts, so selecting your station ensures you get the most relevant local contact rather than only the central office number.
Should I contact my local Colonel Veterans or the central DIAV office first?
For most welfare and grievance matters, contacting your local Colonel Veterans or Director Veterans first is usually faster, since they are positioned closer to your station and can resolve or escalate issues locally.
What details should I keep ready before contacting a pension office?
Keep your PPO (Pension Payment Order) number, service number, rank, and SPARSH account number (if applicable) ready, as these are usually required to process any query.
