Shopping for electronics in India can strain your wallet, but the Canteen Stores Department (CSD) Against Firm Demand (AFD) portal offers a budget-friendly alternative exclusively for eligible Armed Forces personnel and their families. From air conditioners to LED TVs, the CSD AFD portal provides a diverse selection of high-quality products at subsidized rates. This guide walks you through the process of purchasing AFD goods directly from the official CSD website (afd.csdindia.gov.in), ensuring you can shop smart and secure the best deals without relying on third-party platforms.
Why Choose the CSD AFD Portal?
The CSD AFD portal is designed to support the welfare of serving and retired Indian Armed Forces personnel (Army, Navy, Air Force) and eligible defense civilians by offering electronics like refrigerators, washing machines, and more at prices lower than the market. With a valid CSD smart card, you can access these benefits, but navigating the process requires understanding eligibility and purchase steps. Below, we’ll detail how to buy these items directly from the official CSD AFD website.
Step-by-Step Guide to Purchasing AFD Goods
Your quick guide to purchasing electronics hassle-free on the CSD AFD portal:
1. Confirm Eligibility
Before starting, ensure you meet the eligibility criteria:
- Serving or retired Armed Forces personnel up to Pay Level 18.
- Serving or retired Defence Civilian Employees up to Pay Level 18.
- Defence Civilian Family Pensioners up to Pay Level 18.
- You must possess a valid CSD smart card.
2. Register on the CSD AFD Portal
- Visit the official website: afd.csdindia.gov.in.
- Complete the registration process by providing your details
- Submit your application and await approval after verification by CSD authorities.
3. Obtain a Product Availability Certificate
- Contact an authorized CSD dealer near you to confirm the availability of your desired product (e.g., a 1.5-ton LG AC or a Samsung LED TV).
- Request a product availability certificate, which you’ll need to upload during the online booking process.
4. Log In to the Portal
- Use your valid username and password to enter the CSD AFD website.
5. Search for Your Desired Product
- Use the search bar on the homepage to find your item by entering its name (e.g., “Samsung Refrigerator”) or index number.
- Browse available options, including air conditioners, refrigerators, LED TVs, washing machines, microwave ovens, and water purifiers.
6. Add to Cart
- Pick the item and place it in your cart by pressing the ‘Add to Cart’ option
- Review specifications (e.g., a 32-inch LED TV with Full HD or a 6 kg washing machine) and the subsidized price displayed.
7. Select Preferences
- Select your Price Zone along with the dealer, depot, and Unit Run Canteen (URC) through the dropdown options. Based on your choices, the LS Order will be prepared and made available for collection at the specified location.
8. Proceed to Checkout
- Click the “Checkout” tab to move forward with your order.
9. Verify and Upload Documents
- Review your order details on the next page.
- Enter your delivery address and upload required documents: your PAN card and the product availability certificate from the dealer.
- Double-check all information for accuracy.
10. Generate Demand
- Click “Generate Demand” to initiate the purchase request. This step queues your order for processing by the CSD system.
11. Make Payment
- Select your preferred payment method (e.g., online banking or UPI) and complete the transaction.
- Payment must be made from the beneficiary’s account only, as per CSD rules.
12. Receive Confirmation and LS Order
- After payment, you’ll receive a confirmation via email or SMS.
- An LS Order will be generated for your URC within 15 business days, after which you’ll get a notification to collect it
- Visit the URC with your smart card and other required ID to pick up the LS Order.
13. Collect Your Product
- Take the issued LS Order to the CSD dealer you opted for.
- Submit the LS Order copy, and the dealer will arrange delivery to your address.

Popular AFD Products and Price Ranges
Here’s a snapshot of available electronics on the CSD AFD portal:
- Air Conditioners: Starting at Rs. 30,000 for a 1.5-ton split AC (e.g., Samsung, LG, Voltas). Inverter models available for energy savings.
- Refrigerators: From Rs. 12,000 for a 190-liter single-door model (e.g., Bosch, Whirlpool). Double-door and side-by-side options also offered.
- LED TVs: Starting at Rs. 13,000 for a 32-inch model (e.g., LG, Panasonic). Features include Smart TV and Full HD.
- Washing Machines: From Rs. 8,800 for a semi-automatic top-loader (e.g., Samsung, Bosch). Fully-automatic models up to 10 kg available.
- Microwave Ovens and Water Purifiers: Competitive prices vary by brand and features.
Prices depend on the brand, model, and depot location due to regional tax differences. Check the portal for the latest rates specific to your area.
Tips for a Smooth Purchase
- Check Availability First: Confirm stock with a dealer to avoid delays.
- Compare Features: Use the portal to evaluate specs and prices before deciding.
- Stay Within Limits: Adhere to the one-item-per-four-years rule to avoid rejection.
- Keep Documents Ready: Make sure to keep your smart card, PAN, and the availability certificate ready for smooth processing..
15 ESSENTIAL TIPS FOR VETERANS TO STAY HEALTHY AND HAPPY AFTER RETIREMENT
Conclusion
The CSD AFD portal simplifies access to affordable electronics for eligible Armed Forces personnel and defence civilians. By following this guide and using the official website (afd.csdindia.gov.in), you can purchase items like air conditioners, refrigerators, and LED TVs at subsidized rates with ease. Stick to the eligibility rules and purchase limits to enjoy quality products at unbeatable prices—all from the comfort of home. Start shopping today and make the most of this exclusive benefit!
After retirement, ex-servicemen often need to contact organizations like Sainik Rest Houses, ZSBs, ECHS, Records, and PCDA. Remembering all these can be hard. ESM CORNER’s Important Contacts page makes it easy. Access 20+ key contacts and 40+ websites in one click: ESM CORNER Important Contacts